Visbook Engine
Problems with Login After Locked State in VisBook
The incident has been resolved, and we are conducting a post-mortem to prevent future occurrences.
We are aware of an issue affecting the latest release of the VisBook Windows client, where users may experience problems logging in after their account has entered a locked state. This behavior appears to be linked to recent changes introduced in the latest client update.
Our development team is actively working to resolve the issue.
We appreciate your patience and will share more updates as soon as we have a fix available.