Database Connectivity

Resolved Dec 14, 2024 12:37 PM CET

After close monitoring we have determined that the API is now stable, and no further degradation has been detected. As such, we’re closing the issue.

Monitoring Dec 14, 2024 12:07 PM CET

We’ve deployed a solution and the API is stabilizing. We are monitoring the API to ensure the issue does not manifest itself again.

Problem Identified Dec 14, 2024 11:57 AM CET

We’ve identified the root cause and we’re working on a solution.

Investigating Dec 14, 2024 11:42 AM CET

We’re experiencing issues relating to database connectivity for our Integration API at visdoc.visbook.com, and the VisBook Engine for this API.

The issue is being investigated, and we’re working hard to identify the root cause. An update will be posted in 30 minutes, if not earlier.