Investigating ongoing issue

Updated Jun 26, 2025 1:46 PM CEST

We continue to work closely with our DNS provider to resolve the intermittent connectivity issues affecting some customers.
We sincerely appreciate your patience and will keep you updated regularly as we make progress.

Updated Jun 26, 2025 11:51 AM CEST

Update – ongoing DNS issue

We are continuing to work closely with our DNS provider to resolve the intermittent connectivity issues some customers are experiencing.
We appreciate your patience and will provide another update within 30 minutes or as soon as we have more information.

Investigating Jun 26, 2025 11:01 AM CEST

Some customers are still experiencing intermittent issues with reaching VisBook servers. We are still working with our DNS provider to solve the situation and will provide updates as we learn more.

Monitoring Jun 25, 2025 4:10 PM CEST

Service has returned to normal, but we are monitoring to ensure continued stability.

Updated Jun 25, 2025 3:02 PM CEST

We are still actively working on resolving the issue. Some users may now experience improvements, but this is not yet consistent across the board. We’ll continue to post updates as progress is made.

Problem Identified Jun 25, 2025 1:43 PM CEST

Our DNS provider is currently experiencing issues causing our domains to resolve to an incorrect IP address. We have reached out to our DNS provider and will be working with them to resolve the issue as soon as possible.

Investigating Jun 25, 2025 1:10 PM CEST

We are aware of a potential issue with our integrationAPI and are currently investigating. We will provide updates as we learn more.